We often run free delivery offers based
on cart value or ongoing promotions. If any shipping charge applies, you’ll clearly see it at checkout before placing your order.

Most orders are delivered within 5-8 working days across India. Metro cities usually receive orders faster, while remote locations may take a little longer.

We usually dispatch orders within 2-3 working days after payment confirmation. Orders placed on weekends or holidays
are processed on the next working day.

Once your order is shipped, you’ll receive a tracking link via SMS, email, or WhatsApp. Just click the link to see your shipment status.

We ship through trusted partners like Delhivery,ST Courier, Professional Courier, DTDC, Shiprocket, Velocity, India Post, and
other courier services depending on your location and serviceability.

Don’t worry — we’ll help sort it out.

Just email care@gladtobuy.com within 5 days of delivery with your order number and clear photos or videos. Once verified, we’ll arrange a suitable solution.

 After approval, refunds are usually processed within 5–10 working days to the same payment method used while
placing the order.

You can pay securely using:

• Credit Cards
• Debit Cards
• UPI
• Net Banking

Payments are processed through trusted gateways like Razorpay, and, where applicable, PayU.

COD availability may depend on your location and order value. If it’s available, you’ll see the option during checkout.

However, if you specifically prefer Cash on
Delivery, you can also buy genuine GladtoBuy accommodated brand products
from other e-com stores like Amazon and Flipkart, where COD is
often available.

 Yes — but only before the order is shipped. Once it’s dispatched from our warehouse, cancellation may not be possible.

 For cancellation help, just email care@gladtobuy.com as
soon as possible with your order details

No — gladtobuy.com is our India-only website.

For international orders or export inquiries, please write to us at care@gladtobuy.com

That’s great. Just email care@gladtobuy.com with your business details and requirements, and our team will get in touch.

To make sure you’re getting 100% genuine products, buy only from:

• gladtobuy.com
• Official marketplace stores
• Authorized sellers

Yes. Every order placed on our website comes with a GST invoice, sent to your registered email.

Gladtobuy promoting Autca, Bicyca, Maax brand automotive and bicycle, textile and industrial care chemical products are
manufactured by Maax Aerosol Technology Pvt. Ltd. in India.

Some accessories like microfiber towels, brushes, and detailing tools are sourced from trusted global suppliers to ensure strong performance and professional quality.

Shelf life is mentioned on the product label. Just store the product in a cool, dry place and use it as recommended.

Please email care@gladtobuy.com
within 7 days and share:

• Your order number
• Clear photos or videos

We’ll review it quickly and help resolve the issue.

Absolutely — we’re happy to guide you on product usage.

 However, for return or order issues related to marketplaces or dealers, you may need to contact the seller or platform where
you placed the order.

Yes. Every GladtoBuy promoted brand products goes through quality checks and testing before it reaches customers.

You can reach us anytime at care@gladtobuy.com. Our team will be happy to help with orders, products, or any questions you have.

Follow GladtoBuy and our respective brands on social media and keep visiting gladtobuy.com and respective brand websites for new launches, offers, and updates.